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Emergency water leak? Here's what to do right now.

Every minute a leak runs, more of your property is damaged. Take these steps, then call your local team. We offer same-day service in most cases.

Call your local teamFind your location

Short answer: If water is actively leaking, shut off your main water valve first to stop the damage, then call your local Leak Seekers team. We offer same-day leak detection in most cases during business hours (Monday–Friday 7 am–6 pm, Saturday 7 am–12 pm).

What to do right now

  1. Shut off the water. Close your main shut-off valve, usually where the line enters the house or at the meter. For a single fixture, close its local valve.
  2. Protect people and power. If water is near outlets, appliances or the electrical panel, stay clear and turn off power to the area only if it is safe to do so.
  3. Limit the damage. Move valuables, mop up standing water and start drying the area with fans if it is safe.
  4. Document it. Take photos and video for your insurance company.
  5. Call your local team. We'll locate the source so the right repair can be made.

When to call a plumber or restoration company first

If a pipe has burst and water is pouring out, you may also need an emergency plumber to make the immediate repair and a water damage restoration company to dry out the property. Leak Seekers specializes in finding the hidden leaks that are hard to locate: under slabs, in walls, underground and beneath pools.

Our hours

Monday – Friday, 7:00 am – 6:00 pm
Saturday, 7:00 am – 12:00 pm

We accept credit cards, because an emergency leak is rarely in the budget.

Last reviewed October 2026 by the Leak Seekers team.

How it works

From "something's wrong" to "here's the leak"

  1. Call your local team

    Tell us what you are seeing: a high water bill, a running meter, a damp spot or a pool losing water.

  2. We come to you

    Same-day service in most cases. A trained technician arrives with professional detection equipment.

  3. We pinpoint the leak

    Using non-invasive methods, we narrow down and mark the exact leak location, usually within a few hours.

  4. You get a clear answer

    We explain what we found so your plumber, pool company or contractor can make a targeted repair.

Questions

Emergency leak questions

Where is my main water shut-off valve?

It is usually where the water line enters the house, often in a garage, utility room or near the water heater, or outside near the foundation. There is also a valve at the meter, which may require a meter key.

Do you offer same-day service?

Yes, in most cases. Call your local team as early as possible for the best availability.

Do you accept credit cards?

Yes. We accept credit cards to make an unexpected leak easier to handle.

Local teams

Three local teams, owned & operated by veterans

Call the team closest to your property. Each location is owned and operated by a local veteran who lives, works and plays in the community it serves.

Every hour a leak runs, it does more damage.

Talk to a leak detection specialist today. Free information, no obligation.

St. Augustine, FL904-599-7474Savannah, GA912-712-6622Charleston, SC843-865-0085
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