In short: we only use the information you give us to respond to your request, we never sell it, and we don't run analytics or advertising cookies unless you choose "Accept" in our cookie banner.
Who we are
This website, waterleakseekers.com (the "Site"), is operated by Leak Seekers. This policy explains what information the Site collects, how it is used and the choices you have. By using the Site, you agree to the practices described here.
Information you give us
This website does not have forms and does not ask you to enter personal information. When you call us, we collect the details you share, such as your name, phone number, property location and a description of your leak. We use this information only to respond to your request, schedule service and follow up on that service.
We do not sell, rent or trade your personal information. We will not add you to marketing lists without your permission.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time. This is used to keep the Site secure and working properly.
Cookies, analytics and your consent
When you first visit, we ask whether you accept analytics and advertising cookies. Until you click "Accept," we do not load Google Tag Manager, Google Analytics, advertising tags or any other third-party tracking, and no tracking cookies are set. We also hold back third-party badges (such as the BBB seal image) until you accept.
If you accept, we use Google Tag Manager to load tools that help us understand how visitors find and use the Site (for example, which pages are viewed and when someone taps to call) and to measure our advertising. These tools are provided by Google and may set cookies. You can learn how Google uses this data at policies.google.com.
Your choice is stored in your browser's local storage, not in a cookie. You can change your mind at any time by selecting at the bottom of any page. You can also block or delete cookies in your browser settings.
The Site's fonts are hosted on our own server, so viewing the Site does not send requests to third-party font services.
Service providers
We may use trusted service providers to operate the Site (for example, our web host). They receive only the information needed to perform that service and may not use it for any other purpose.
When we may disclose information
We may disclose information if required by law, to comply with legal process, to protect the rights or property of Leak Seekers, or to protect the personal safety of our team, customers or the public.
Security and retention
We use reasonable safeguards to protect the information you provide. Information is kept only as long as needed to provide service and meet legal or business record requirements.
Your choices and rights
You may ask us to access, correct or delete the personal information we hold about you by calling your local Leak Seekers location or using our contact page. Depending on where you live, you may have additional rights under state privacy laws, and we will honor applicable requests.
Children
The Site is intended for adults responsible for residential and commercial property. We do not knowingly collect personal information from children under 13.
Content and trademarks
All content on this Site, including text, names, slogans and design, belongs to Leak Seekers and may not be reproduced without written permission.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact
Questions about this policy? Call St. Augustine, FL at 904-599-7474, Savannah, GA at 912-712-6622, or Charleston, SC at 843-865-0085.